LEGAL
Last updated: October 17, 2025
Look, we get it – nobody actually enjoys reading privacy policies. But here's the thing: at Aetherion Valquinth, we're pretty serious about respecting your space, both physical and digital. This document breaks down how we handle your info when you interact with our studio, whether you're reaching out about a project, browsing our work, or just checking us out.
We're based in Vancouver, BC, and we follow Canadian privacy laws (PIPEDA, specifically). We've tried to keep this straightforward without all the usual legal jargon that makes your eyes glaze over.
When you reach out to us or fill in a consultation form, we'll typically grab your name, email, phone number, and the address where you're thinking about building or renovating. Can't really help design your dream space without knowing where it's gonna be, right?
During consultations, we collect details about what you're looking for – budget ranges, timelines, design preferences, site photos, property documents. Basically everything we need to understand your vision and make it happen.
Like most sites, we use analytics tools that pick up stuff like your IP address, browser type, which pages you looked at, and how long you stuck around. It's anonymous data that helps us figure out if people actually care about our heritage restoration work or if everyone's just here for the modern residential stuff.
We keep records of our conversations – emails, phone call notes, meeting summaries. It's how we remember that you mentioned wanting south-facing windows or that your partner's really into minimalist Scandinavian vibes.
Under Canadian privacy law, you've got some solid rights regarding your personal data:
See what information we have about you. Just ask and we'll provide it within a reasonable timeframe.
If something's wrong or outdated, let us know and we'll fix it. Accuracy matters in our line of work.
Request we delete your info, though we might need to keep some stuff for legal or contractual reasons.
Unsubscribe from marketing emails anytime. There's always an unsubscribe link, or just shoot us an email.
To exercise any of these rights, get in touch using the contact info at the bottom of this page. We'll verify your identity (gotta make sure we're giving info to the right person) and handle your request promptly.
We take reasonable precautions to protect your data from unauthorized access, alteration, or disclosure. Here's what that looks like in practice:
That said, no system is 100% bulletproof. We do our best, but we can't guarantee absolute security. If there's ever a data breach that affects your information, we'll let you know as required by law.
We don't hoard data forever. Here's generally how long we keep different types of information:
After the retention period, we securely delete or anonymize your information.
Our services aren't directed at anyone under 18. We don't knowingly collect personal information from minors. If a parent or guardian discovers that their kid has provided us with information without consent, please contact us and we'll delete it promptly.
If you're under 18 and somehow reading this, cool that you're interested in architecture, but you'll need a parent or guardian to handle any actual business with us.
Privacy laws evolve, our practices might change, and occasionally we'll need to update this policy. When we make significant changes, we'll update the "Last updated" date at the top and might send you a notification if you're on our mailing list.
We'd recommend checking back occasionally, especially if it's been a while. We promise to keep it as readable as privacy policies can be.
If you've got questions about this policy, want to exercise your privacy rights, or just need clarification on how we handle your information, we're here to help.